Privacy Policy

{"last_updated": "2025-01-01", "sections": [{"title": "1. Data Controller", "body": "MelateBot is responsible for processing your personal data. To exercise your rights or contact us regarding privacy: [email protected]"}, {"title": "2. Data We Collect", "body": "We collect: (a) Registration data: name, email address, encrypted password; (b) Usage data: draws consulted, picks generated, notification preferences; (c) Technical data: IP address, device identifier (hash), device type, operating system, app version; (d) Payment data: processed exclusively by Stripe or PayPal; MelateBot does not store card data."}, {"title": "3. Purpose of Processing", "body": "Your data is used to: (a) provide and improve the service; (b) process payments and manage subscriptions; (c) send draw and pick notifications (with prior authorization); (d) prevent fraud and trial period abuse; (e) comply with legal obligations; (f) aggregate and anonymized statistical analysis of service usage."}, {"title": "4. Data Transfers", "body": "Your data may be shared with: (a) Stripe and PayPal for payment processing; (b) cloud infrastructure providers (secure servers); (c) competent authorities when required by law. We do not sell, rent or transfer your personal data to third parties for commercial purposes."}, {"title": "5. Data Retention", "body": "We retain your data while your account is active and for an additional period of 3 years to comply with legal and tax obligations. Anonymous usage data may be retained indefinitely for statistical analysis."}, {"title": "6. Your Rights", "body": "You have the right to access, rectify, delete, and object to the processing of your personal data. To exercise these rights, send your request to [email protected] with your name, copy of official ID, and description of your request. We will respond within 20 business days."}, {"title": "7. Security", "body": "We implement appropriate technical and organizational measures to protect your data, including: encryption in transit (TLS), securely hashed passwords, restricted access to personal data, and continuous security monitoring."}, {"title": "8. Cookies", "body": "We use first-party cookies to maintain your session and language preferences. See our Cookie Policy for more information."}, {"title": "9. Privacy Contact", "body": "For any privacy-related matter: [email protected]"}]}